One of the first things you may find when visiting www.bh-i.com is the “apparent lack” of product choice.
This is a deliberate decision however this is a stage in our development with the new “ecommerce” store coming online within the coming weeks.
The idea is designed to make things easier for our clients and deliver greater value as an overall experience.
Removing potential impediments then tailoring products and service to their specific needs as opposed to a “one size fits all” approach undertaken by some workwear & PPE suppliers.
How do BHI deliver more value?
You may have heard of the phrase “paralysis by analysis” or “there is too much choice to choose from”.
If you look around the web at workwear, PPE and clothing suppliers, all their websites have a similar format and structure – that of an online catalogue with every safety product or garment displayed with very little (if any) information to help guide your choices.
Is this really the best way to operate for supplier or customer?
Does this site structure make their clients lives easier?
No, far from it!
How do you, the customer, evaluate the value of each product?
Most workwear and PPE sites display prices for you to use as an assessment “tool” for your potential choices.
Even with products features listed your ability to select the best products at the best prices is not so clear when shopping online.
Is there a better way to speed things up without compromising the performance, the cost, the benefit or the overall value for each client?
Call BHI, we can ensure the best value for all your PPE and Workwear requirements
Think to when you last looked at other workwear clothing suppliers, all you had to evaluate your choices was the brand name (if you were familiar with it) or the “cost” per unit.
Nothing to help you make a more informed choice or to help you make better buying decisions over a prolonged period of time.
This is not the best way to build trust or offer value to prospective clients.
You may have initially looked the BHI site and wondered where that “familiar” structure was.
But as clarified above this is not always the best way to buy from a client’s perspective which is why BHI encourage our clients to call us.
We have the knowledge and capabilities to save you time and money.
We know it’s not just about price, but it is always about value.
Have you ever bought anything in your life where price quantifies the value of something?
Does paying the cheapest prices deliver high levels of value?
Does paying the highest prices guarantee the best value or performance?
The answer to both is a resounding no unless in exceptional circumstances which can’t be considered repeatable or the norm.
Price is not guide to value, but it is a useful component to help evaluate your choices.
The main issue is; buyers, purchasers and even procurement departments look at price as the only element required to qualify, before selecting the products or service.
This is where BHI are different and we don’t mean different as some watered-down differentiating tactic to bamboozle our clients, we actually mean we do things differently from our competition.
We know that price is important, but it’s not the be all and end all when it comes to choosing the best product or service for the requirements at hand.
BHI consider more components which can make the difference to our clients and their respective “bean counters.”
It could be argued that there are more important elements to consider alongside the price tag to give a more balanced and thorough evaluation.
For example, if we looked at two work boots under consideration, one at £9.00 and one at £25.00, which one is the more expensive?
If we looked purely at the price it’s an easy answer, the £25.00 pair is the more expensive.
However, if we now introduce other data to evaluate the true value of the work boots such as durability or the amount of replacements ordered in a financial year, we can evaluate the folly of selecting products purely on price.
Let’s say, in this example, that you will replace the £9.00 pair of boots four times over the financial year and you will replace the £25.00 boots zero times over a financial year – now which is the more expensive boot?
The above is based upon a real-world example of false economies not just within our industry but across all industries.
You may know it as “buy cheap buy twice” or “you get what you pay for”
This is what makes BHI different.
We aren’t a typical workwear/PPE supplier we are a provider because we provide more information and more value to you so you can make more informed choices.
BHI promote better buying decisions for our clients based upon more data and more real-world examples that assist us in delivering better performance.
So, why call BHI?
Is it useful to spend valuable minutes or even hours looking through hundreds of products in a catalogue?
No, especially when you can tap into a knowledge base (for free) to narrow down the choices to a simple, easy to digest selection based upon your specific requirements.
We know that you have other tasks to perform during your working day which is why we offer to do the leg work for you, to free up that precious time so you can concentrate on the other elements of your day.
Why “waste” that time looking over 150 polo shirts or 50 jackets when all you need to do is call BHI and discuss what you need?
You can then get back to your other work with confidence that we will respond to you in short order with the most appropriate choices for your requirements in a simple Good, Better, Best format.
Now, the question I would pose here is:
Does your current supplier do that for you?
If yes, then congratulations you have a supplier who is working for your best interests.
If no, then it may be time to look at an alternative workwear/PPE “supplier” who will provide you with more.
To clarify your best interests are linked to our best interests.
Our objective is to give our clients the greatest level of value to secure repeat business over multiple years.
Not to secure the next sale at any cost like some.
This is the disclosure part, so you know what our thinking is:
We know that as your business grows, ours will grow based upon repeat business.
This is only possible if your company is acquiring the products and services at a beneficial rate.
It makes little sense to work with clients in the short term as neither benefit from the relationship.
It can become a musical chairs approach which is counter intuitive to fruitful business relationships.
TLDR: Don’t waste time looking through products – Call us and save time and money.
Avoid the mistakes of chasing false economies – Call BHI
I would recommend BHI supplies ltd to any business looking to benefit from top quality service. BHI go to great lengths to understand their customers’ demands and needs developing systems to enable them to deliver product when we need it.
I decided to give BHI a try as I prefer to use smaller, local suppliers where possible. Our account manager came out to see me and from that very first meeting I knew we could trust BHI to deliver. Their customer service is excellent and the goods they supply are of great quality and always competitively priced. I look forward to many more years of a mutually beneficial relationship.